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Blue Diamond Plumbing

Plumbing Emergency? Follow These Steps Now.

A water pipe has burst and your house is getting floodedThe toilet is blocked and is now overflowingThe sink is bubbling something disgusting. These are just a couple of scenarios that will have you calling your plumber’s emergency hotline right away.

The ideal reaction, of course, would be to keep your head and remember to call for some emergency plumbing. Melbourne customers, just like most people may be unable to always think straight under pressure, so some of them may choose to take a different and potentially detrimental route. Some might try to remedy the situation themselves, whereas others might call somebody they know who may have a little bit of knowledge about plumbing. These are not the recommended measures in that kind of situation.

Have a plumbing emergency? Call us now
0418 831 313
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Experienced Plumber
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Servicing Melbourne
Servicing Melbourne Inner Suburbs
Master Plumber
Master Plumber and Gas Fitter since 1985

Flooding in the house?

Follow these steps

Common causes include flooded sinks or toilets, burst pipes, overflowed washing machines or water appliances, leaking roofs or storm flooding.

Diamond emergency plumber
Don’t Panic

Give us a call your emergency plumber immediately on 0418 831 313. We will guide you through stopping the damage from getting worse. Below are a few things you can do now, while we are on our way.

Beware of Electricity
Beware of Electricity
Depending on the house and type of damage, you may need to turn off or isolate some power at your amins box/meter box. If needed contact your electrician.
Turn off the water source
Turn off the water source
Try and turn off the water source if possible, perhaps at the mains, or block with towels or linen if it is coming from outside your building.
Stop the water spreading
Stop the water spreading
Try and stop the water flowing into other areas, you can do this by blocking it with towels or linen.
Remove wooden furniture
Remove wooden furniture
Where and if safe to do so, take any wooden furniture out of the wet room and into a dry area to prevent permanent damage to the furniture.
We will be arriving shortly
We will be arriving shortly
Please don’t attempt any plumbing work on your own, it is best left to a licensed plumber. We are on call 24/7 and can get to you within minutes if you have a plumbing emergency in the Melbourne CBD or inner suburbs.
Emergency Plumbing Situation

When there is a plumbing emergency, Melbourne home or business owners must remember and heed the following steps:

  1. First and foremost, do not panic. Call your emergency plumber right away. You can apprise him of the situation so he can advise you on what to do to keep it from getting worse and causing further damage. As your plumber heads over to your house, you can take the succeeding steps while you wait for him to get there.
  2. Take care of your electricity, Depending on the layout of your house and the kind of damage involved, you may have to go to your mains box and turn off your power or at least isolate it in certain areas. In case your electricity is definitely involved, you will also have to call your electrician.
  3. Take care of the water source. If you can, go to the mains and turn it off.
  4. Stop the water from spreading to other parts of the house. Try to stymie the flow with towels. Block its entry into other rooms with even more towels.
  5. See to your furniture. Once you’ve taken care of your electricity and the water, you can then focus on saving your things. Your wooden furniture will need to be moved out of the wet room to prevent warping and other damages.
  6. Be patient and wait for your plumber. Do not try to fix the problem yourself. It is very possible that you will end up making it worse. Leave the job to somebody who knows what he is doing.

A plumbing emergency can go from bad to worse if you fail to have some presence of mind and take the recommended steps. Make the correct move by calling your plumber right away.

For more emergency information contact these authorities:

SES: Victorian State Emergency Service.
Emergency Services: Triple Zero.
Local Governments: City of Melbourne, City of Port Phillip, City of Stonnington.
Water Authorities: VicWater, Yarra Valley Water.
Severe Weather Updates: Bureau of Meteorology.

And give us a call for emergency plumbing services.

Katrina May
I needed a plumber on short notice on the weekend.  Nick arrived quickly and detected the problem and addressed it in a very professional manner. he was very focused in his work and the result was outstanding. Thank you Nick.
Matt Shelmerdine
Seriously prompt response times, reliable and professional service. No frills and no fuss. Highly recommend
David Koutsouridis
Nick came out today to fix my running toilet. He was efficient, friendly, and explained exactly what he was doing. And best of all, the price was very reasonable too. I highly recommend.