Many people don’t even think to find an emergency plumber in case they ever find themselves needing that particular service, but you’re not going to be one of them. Whether you’re a newly transplanted resident of South Yarra or an old one, you’ll find that it pays to have a number to call in the event that you urgently need a plumber.
In an emergency when every minute counts, you can’t be calling different services, conducting interviews and comparing prospects, especially if it’s at an ungodly hour. As panicked as you are, you’re likely latch onto the first service that agrees to come over. It’s really best to find your emergency plumber in South Yarra now while you have plenty of time as well as your wits about you.
What are some of the questions you should ask to determine which service to choose?
- Are you licensed to carry out plumbing work?
Keep in mind that a business licence is different from a plumbing licence so clarify which one you’re pertaining to when making your enquiries.
- Are you insured?
Do you have both worker’s compensation and liability insurance? You want protection in every way. For this reason, you should be leery of plumbers with really cheap rates. It’s possible that they don’t carry insurance so the fact that they don’t pay hefty premiums reflects on their fees.
- What is your response time?
If they say that distance could be a problem where you’re concerned, look elsewhere. Any delay in response could mean thousands of dollars of damage to your property.
- What are your rates?
You’ll likely be told that it depends on the problem, but you should be able to get a ballpark figure for various common emergency cases. Clarify if you’ll be charged a service fee besides the hourly rate. Ask what forms of payment are accepted as well.
- Do you keep an extensive selection of parts stocked in your van?
If you have to go to the store, are you going to charge me for the time you spend on that? It’s important to clarify this point as well.
- What is your warranty offered for labour? What about parts?
Your probable response here is that the manufacturer will cover the warranty on parts, while the plumbing service will cover the one on its work.
- Will you take care of securing permits in case they’re needed?
Most plumbers will take care of it since they usually have contacts and are familiar with the procedure.
These are just some of the questions you should cover, but you should definitely feel free to ask as many relevant questions as you want